Bargain Games UK Ltd
Unit 1, Alders Way
Paignton, Devon TQ4 7QL
Monday – Friday, 9am to 5pm
Frequently Asked Questions (F.A.Q's)
Please read our FAQ’s before contacting us.
Read all our FAQS
Do you have a telephone number?
Yes we do but please note that we are currently unable to take orders via the phone. We are working on this but for now, we can only provide customer services support. The telephone number is 01803 520162 Please note: Normal telephone call charges will apply as this is not a freephone number.
What are your delivery charges for your online shop?
There are no postage fees, ever! FREE Delivery on all orders.
What forms of payment are accepted on your shop?
We accept Paypal, Visa & Mastercard (subject to payment clearing). Please note, due to in-house security measures, we are unable to process any high value credit card orders where the shipping and billing addresses are different. All high value credit card orders have to be shipped to the registered credit card billing address.
How long will delivery take?
All game orders before 2:00 pm, Monday-Friday are sent same day, first class Royal Mail post (subject to payment clearing). You should receive your order next day (Royal Mail claims over 93% of first class items are delivered next day), although please note we cannot guarantee this. Some orders may take longer for Royal Mail to deliver. All console, toy and accessory orders before 2:00 pm and are also sent same day post using a variety of other courier companies (subject to payment clearing). In most cases, where tracking is available, you will be emailed with the details and a delivery schedule.
How secure is it shopping with you? Is my data protected?
Can I use guest checkout here?
Yes you can.
What are the benefits of creating an account?
- Access your account information
- Access your order history
- View your wishlist
- Manage all your website notifications including emails and text plus any email newsletter subscriptions
What exactly happens after ordering?
Once you have placed your order, we will process it same day (if placed before 2:00 pm, Monday-Friday subject to payment clearing, or next working day if after 2:00 pm (subject to payment clearing). Once your order has been processed, it will be picked and packed by our warehouse team and sent out to you first class post, or by courier for larger orders. Once shipped, you will receive an email confirming despatch. Any queries in the meantime, please don’t hesitate to get in touch with our orders team.
Do I receive an invoice for my order?
No, we will send you an email notification. If you have clicked the "I want to be notified about any changes in the order via SMS" tick box within the checkout stage, you'll receive a text alert at key stages of your order being processed.
Will I see text messages when my order status changes?
Yes, you will. You just need to ensure you tick the "I want to be notified about any changes in the order via SMS" textbox within the checkout when processing your order.
Will I be charged for this service?
No, not at all. This is an enhanced, optional service that is completely free of charge.